LAST UPDATED · OCTOBER 6, 2026

First Report Satisfaction Guarantee

We want your first paid Business Match report to feel useful. If it does not, you can request a refund under the policy below.

Eligibility

A refund request must be made within 7 days of the purchase and applies to your first paid report only. We may ask for a short reason so we can understand what did not meet your expectations.

One refund per customer

The satisfaction guarantee is limited to one refund per customer and may also be limited by account, payment method or other reasonable signals used to prevent repeat claims or abuse.

Technical problems

If a technical failure prevents you from receiving the paid report you purchased, contact us and we will make a reasonable effort to restore access or provide an appropriate remedy.

Abuse and exceptions

We may decline requests involving repeated purchases and refunds, fraudulent activity, abuse of access controls, chargeback manipulation or other misuse. This policy does not restrict rights or remedies that cannot be excluded under applicable law.

How to request a refund

Use the contact details made available through the product or your payment receipt and include enough information for us to identify the purchase. Approved refunds are returned to the original payment method through Stripe; bank processing times may vary.